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Frequently Asked Questions
(click on question)

What is SafeCheckIn?

What is an Event?

How often can I use SafeCheckIn?

How much does it cost?

How does checking OUT and IN work?

Before you leave you log into your profile and enter an event. You will be prompted to review your contact information to make sure it is up to date as well. Once you “check out” your SafeCheckIn watch has started. When you return safely back home you log back in and “check in” to let us know you are safe. If you are unable to get to a computer you can call us at 866-516-6784. When calling you will be asked security questions to verify your identity.

If I am overdue, when does SafeCheckIn begin to take action?

What happens when I am overdue?

Can I use SafeCheckIn with others?

What happens if it is a false alarm or I forget to notify SafeCheckIn?

Can I update my SafeCheckIn contacts?

Can I appeal a suspended account and the FALSE ALARM fee?

How do I renew or cancel?

How does SafeCheckIn protect my privacy?

What about GPS?

I always have my cell phone so why do I need SafeCheckIn?

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