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Frequently Asked Questions
(click on question)

What is SafeCheckIn?

What is an Event?

How often can I use SafeCheckIn?

How much does it cost?

How does checking OUT and IN work?

If I am overdue, when does SafeCheckIn begin to take action?

What happens when I am overdue?

Can I use SafeCheckIn with others?

What happens if it is a false alarm or I forget to notify SafeCheckIn?

Everyone gets a second chance, but it is very important that you are careful to do whatever it takes to notify us that you are safe or of your situation. You get ONE “false alarm” forgiven if we are able to contact you prior to contacting the local authorities. If we cannot contact you prior to alerting local authorities and/or contact your primary emergency contacts, you will be charged a $15 “False Alarm” fee. The same will apply for every FALSE ALARM thereafter. We are sure you understand the need for such a policy to make sure we maintain the integrity of our response. We are not responsible for any costs that might be levied by rescue operations or local authorities. When you agree to join SafeCheckIn you give us permission to charge your credit card in the event of a "False Alarm". Please see our Terms of Service (link) for specific details and waivers.

Can I update my SafeCheckIn contacts?

Can I appeal a suspended account and the FALSE ALARM fee?

How do I renew or cancel?

How does SafeCheckIn protect my privacy?

What about GPS?

I always have my cell phone so why do I need SafeCheckIn?

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